Dispatch & Delivery Information
When will my order be dispatched?
We aim to dispatch all orders within 48 hours. Orders are dispatched Monday to Friday.
If you place an order on Friday afternoon or over the weekend, your order will be dispatched on the following Monday.
Once your order has been dispatched, you will receive a notification with your delivery information.
What are your UK delivery charges?
Craft Kits – FREE DELIVERY
All of our craft kits are FREE UK delivery.
There is no additional delivery charge when you order a kit.
Other Products
For other products, including supplies, accessories and finished handmade items, our UK delivery options are:
-
Standard Delivery – £2.99
Usually delivered within 2–5 working days. -
Express Delivery – £5.99
Usually delivered within 1–2 working days.
Delivery times are estimates and, occasionally, your order may take a few days longer to arrive, particularly during busy periods such as Christmas.
If your order has still not arrived after the expected delivery time, please contact us and we will be happy to help.
International Delivery
at present we only delivery to the UK
Please check your delivery address
Please make sure your delivery address is correct before placing your order. We may not be able to change the delivery address once your order has been placed.
If you have any questions about delivery or your order has not arrived within the expected timeframe, please contact us and we will be happy to help - info@rondoscreations.co.uk